Terms and Conditions for One-Off Cleaning Services
Welcome to our One-Off Cleaning Services. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
Service Scope
Our One-Off Cleaning Services provide a comprehensive cleaning solution tailored to your specific needs. The service includes:
- General tidying and organization
- Dusting and polishing surfaces
- Vacuuming and mopping floors
- Cleaning bathrooms and kitchens
- Waste removal and disposal
Booking and Scheduling
To schedule a one-off cleaning, please contact us at least 48 hours in advance. We will confirm your booking and provide an estimated time of arrival.
Rescheduling and Cancellation
If you need to reschedule or cancel your appointment, please notify us at least 24 hours before the scheduled time. Cancellations made within 24 hours may incur a cancellation fee.
Payment Terms
Payment for our services is due upon completion of the cleaning. We accept various payment methods, including:
- Credit and debit cards
- Online banking
- Cash payments
Invoices will be provided detailing the services rendered and the total amount due.
Liability and Responsibility
While we take utmost care in providing our cleaning services, we cannot be held responsible for:
- Pre-existing damages or issues in your property
- Loss or damage of personal items
- Accidental damages during the cleaning process
We recommend securing or removing valuable and fragile items prior to our arrival.
Insurance Coverage
Our company maintains insurance coverage to protect against accidental damages caused by our staff. In the unlikely event of significant damage, please contact us immediately to discuss the matter.
Client Responsibilities
To ensure an effective and efficient cleaning process, clients are responsible for:
- Providing access to all areas to be cleaned
- Informing us of any specific cleaning requirements or areas of concern
- Removing or securing valuables and fragile items
Preparation for Cleaning
For optimal results, please ensure the following before our team arrives:
- Clear entryways and paths
- Accessible storage areas
- Any necessary keys or security codes are provided
Quality Assurance
We are committed to delivering high-quality cleaning services. If you are not satisfied with the work performed:
- Please notify us within 24 hours of service completion
- We will address your concerns promptly and arrange for a re-cleaning if necessary
- Continuous feedback helps us improve our services
Customer Feedback
Your feedback is invaluable to us. We encourage you to share your experience to help us maintain and enhance the quality of our services.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. We will not share your details with third parties without your consent, except as required by law.
Data Protection
All personal data collected during the booking and service process is securely stored and managed in accordance with applicable data protection regulations.
Limitation of Liability
Our liability is limited to the total amount paid for the cleaning service. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
Force Majeure
We are not responsible for any delays or failures to perform our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, acts of war, or government regulations.
Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which our company operates. Any disputes arising from the provision of our services will be subject to the exclusive jurisdiction of the courts in this area.
Dispute Resolution
In the event of a disagreement, we encourage open communication to resolve issues amicably. If a resolution cannot be reached, disputes will be handled through the appropriate legal channels as per the governing law.
Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients in a timely manner. Continued use of our services after such changes constitutes acceptance of the updated terms.
Notification of Changes
Clients will be notified of significant changes to the Terms and Conditions via email or other agreed-upon communication methods.
Intellectual Property
All content provided by our company, including logos, service descriptions, and documentation, is the intellectual property of our business and is protected by applicable laws.
Usage Rights
Clients are granted a limited, non-exclusive license to use the provided service as outlined in these Terms and Conditions. Unauthorized use of our intellectual property is prohibited.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and our company regarding the One-Off Cleaning Services and supersede all prior agreements and understandings.
Acceptance of Terms
By booking and utilizing our One-Off Cleaning Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
- Understanding the Service Scope
- Adhering to Scheduling Policies
- Complying with Payment Terms
- Accepting Liability Clauses
- Respecting Privacy Agreements
Thank you for choosing our One-Off Cleaning Services. We look forward to providing you with exceptional service.
