One off Cleaning Accessibility Commitment

We are committed to making our one off cleaning offering accessible to as many people as possible. This statement explains the steps we have taken to support accessibility for our one-off cleaning and single visit cleaning services and how we aim to meet recognized standards. We design and review our content and booking tools to be inclusive, with particular attention to people with visual, auditory, cognitive and motor disabilities.

Our accessibility goals focus on clear language, predictable navigation and compatibility with assistive technologies. We use plain, straightforward wording to describe one-off cleaning options and scheduling, and we perform ongoing testing with assistive technologies to improve the user experience. Accessibility is part of our product development cycle and is considered when creating new service pages or improving existing content.

We follow international guidance and aim for WCAG 2.1 AA conformance where practical across the booking interface and informational pages that describe our one-off deep clean and one off cleaning visits. Our compliance efforts include color contrast, logical heading structure, and semantic HTML to aid navigation for screen readers and other tools.

To support assistive technology, we provide robust screen-reader support and ARIA landmarks where needed. Headings, lists and form controls are labeled clearly, and form fields used to book a single visit cleaning session include accessible names and instructions so users relying on screen readers can complete booking steps independently.

Keyboard navigation has been prioritized so people who cannot use a mouse can still find and book one-off cleaning services. Our interactive controls are reachable using the Tab key and operate predictably with Enter and Space where applicable. Focus indicators are visible and maintained across the site so keyboard users always know where they are on the page.

We also provide multiple ways to learn about our one-off cleaning service details. For example:

• Clear content with descriptive headings and concise explanations
• Logical layout that matches reading order and supports screen readers
• Keyboard-first interaction so the booking experience is fully operable without a mouse

Accessible content management is part of our editorial practice. Content creators receive guidelines to ensure images include useful text alternatives, links are descriptive, and complex elements like interactive calendars are designed with accessibility in mind. We avoid relying on color alone to convey important information about availability or pricing for one-off cleaning appointments.

We conduct automated and manual accessibility tests and include people with disabilities in user research where possible to validate practical usability. Automated tools help detect obvious issues, while human evaluation ensures content is understandable and tasks are completable for real users booking a one-off clean.

If you encounter accessibility barriers when viewing one off cleaning content or during the booking process, please let us know so we can help and improve. While we cannot provide contact details in this statement, you can reach our support team through the usual channels listed in your account or on the service portal; we will respond to accessibility requests and provide reasonable adjustments.

We continuously review and update this statement. Future changes may include expanded accessibility features specifically for the one-off cleaning area, improved screen-reader announcements for booking status, and enhanced keyboard support across all interactive widgets. Our aim is to maintain and improve WCAG 2.1 AA compliance and to be responsive to feedback from users.

For ongoing transparency, we document major accessibility improvements and include them in release notes or change logs that accompany service updates. We also provide training for our staff so customer-facing teams can offer accessible assistance to clients requesting one-off or single visit cleaning.

Thank you for taking the time to read our accessibility statement for one-off cleaning. We welcome input on how to make the experience better for everyone and will strive to ensure our cleaning services are as accessible and easy to use as possible.